FOUNDERS GROUP MCC · Myrtle Beach, South Carolina
DUTIES AND RESPONSIBILITIES • Ensure that all members and guests are greeted and welcomed in a professional and courteous manner. • Answer questions and provide assistance and information to customers. • Answer telephone to schedule future starting times and communicate information in a pleasant and professional manner. • Accurately operate point of sale system, verify the accuracy of prices of state and federal taxes and other changes on all sales tickets. Collect green fees and cart fees. • Assist in the development of standards and maintain responsibility for cleanliness and appearance of Golf Shop storage areas and merchandise displays. • Committed to being a leader in customer service by utilizing the principles and beliefs outlined in the SCORE customer service program. • Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques. Anticipate the needs of members and guests and offer appropriate merchandise alternatives. • Ensure that the displays are kept at par stock inventory levels at all times and that the appearance of the displays meets or exceed company standards. • Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures. • Maintain a high profile with membership and guests and promote the service philosophy of Founders Group. • Indirectly ma