Job Summary In partnership with the Golf Club's Management, this position supports inside and outside golf operations including merchandising, tournaments, check-in, club-fitting, cart and club rentals, daily play, etc. The individual provides exceptional service to members and guests. This role assists with the coordination of golf events, ensures the smooth operation of the golf course, and delivers a high-quality golf experience. Supervision This position has no supervisory responsibility but may provide guidance and training. Duties and Responsibilities The duties and responsibilities listed below are essential to the employee's position. Some responsibilities are seasonal in nature. JDM Golf Teammates will role model the core values and behaviors by: Cultivating a positive teamwork environment. Being efficient with time at work. Communicating effectively with management, co-workers and guests. Being flexible. Maintaining integrity in all conversations and actions. Consistently reporting to work on time prepared to perform duties of position. Following internal procedures and external regulations; and bring report issues to management. Operational responsibilities: Customer Service Excellence: Acts a point of contact for guests and members, ensuring their needs are being met and resolving any issues that arise. Informs golf management of