Heritage Golf Group · Myrtle Beach, South Carolina
Grande Dunes Members Club is seeking an energetic, relationship-focused Member Relations Director to enhance the overall member experience while supporting Food & Beverage event programming and promotion. This role serves as a key ambassador for the Club, fostering member engagement, supporting marketing initiatives, and assisting with the coordination and booking of member-focused Food & Beverage events. The ideal candidate is highly organized, service-oriented, and passionate about creating exceptional experiences for members and guests. This position works closely with Club leadership, Food & Beverage operations, and the marketing team to promote Club activities, increase member participation, and support Food & Beverage event revenue. Essential Responsibilities Member Relations & Engagement Serve as a primary point of contact for member inquiries, feedback, and service recovery opportunities.Welcome new members and assist with onboarding and orientation experiences.Develop and execute member engagement initiatives designed to increase participation and satisfaction.Promote Club programs, social events, dining experiences, and member activities.Build strong relationships with members to foster a welcoming and connected club environment.Assist in gathering member feedback and identifying opportunities to enhance the overall member experience.Food & Beverage Event Su