JDM GOLF LLC · Scottsdale, Arizona
Job Summary Under general supervision, the Player Services Supervisor plays a key role in enhancing the overall golf experience for members and guests. It is a liaison between Inside and Outside Golf and ensures a positive and seamless golf experience. Supervision This position supervisory responsibility for Player Service Team Leads, Player Services Reps and/or Cart Washers. Works under the direction of the golf club management. Duties and ResponsibilitiesThe duties and responsibilities listed below are essential to the employee's position. JDM Golf Teammates will role model the core values and behaviors by: Cultivating a positive work environment.Being efficient with time at work.Communicating effectively with management, co-workers and guests.Being flexible.Maintaining integrity in all conversations and actions.Consistently reporting to work on time prepared to perform duties of position.Following internal procedures and external regulations; and bring report issues to management.Operational responsibilities: Customer Service Excellence:Ensure that all golf guests receive high quality service, addressing inquiries and resolving any issues promptly. Notify management immediately of issues. Foster a welcoming environment.Team Coordination: Oversee the player services and cart washer team, providing training, guidance and support to staff to maintain service standards. P