Duck Creek Golf Club · Dallas, Texas
Job description General Job Description The Golf Shop Assistant will display an energetic, positive, and friendly attitude daily. This position is responsible for assisting the General Manager with the day-to-day operations of the Golf Shop by administering the day-to-day Golf Shop duties, such as opening and closing procedures, answering calls and making golf reservations. This position is also responsible for assisting in overseeing the Outside Services day-to-day procedures. Major Duties and Responsibilities 1. Have an energetic and positive attitude in person, and have a pleasant and courteous voice on the phone and in person to display excellent customer service. 2. Knowledge of Point-of-Sale transactions and maintain the day-to-day golf reservation systems by checking-in guests and receiving payments. 3. Accurately reconcile cash register sales with daily deposits at shift change points. 4. Ensure the collection and recording receipt of appropriate payments (cash, credit card transactions), in accordance with company procedures. 5. Keep a working knowledge of all upcoming tournaments and programs to provide accurate information to guests. 6. Keep a working knowledge of USGA Handicapping Services provided. 7. Keep a working knowledge of GolfNow Central procedures. (No Show, Marketing, Club and Course Updates) 8. Understanding of tournament operations.