This position oversees the daily operations of the Lone Palm Golf Club Outside Facilities and Staff. This role is crucial in maintaining the quality of Lone Palm and ensuring a positive experience for members and guests. Guest Services: Welcome and assist golfers with their bags, equipment, and provide exceptional customer service. Helping golfers by loading bags, cleaning clubs, and preparing them for play, ensuring all their needs are met and questions answered. Manage the golf bag drop area, ensuring a smooth and efficient check-in process. Coordinate cart rentals, and other golf-related services for guests. Address member inquiries, concerns, and complaints in a professional and courteous manner. Cleaning and maintaining the staging area, storage area, and golf cart fleet. Marshalling carts in the staging area and assigning them to players, ensuring golf carts are tracked and verified when rented. Assisting golfers after their round by cleaning clubs, delivering them to their cars as needed, and checking in the golf carts. Maintaining cleanliness and order in the club storage, cart, and equipment areas. Keeping the practice areas set up and continually supplied (e.g., range balls) for daily use. Serve as a role model to all employees by demonstrating the expected behavior and work ethic. Perform other duties as assigned or required by the Outside Golf Operation