Lakehouse Hotel and Resort · San Diego, California
Outside Services Outside Services provides member and guest services pertaining to the golf course and driving range. You are there to assist members and guests by staging golf carts, loading golf bags as well as servicing any needs and requests on the course and driving range. Team members in this role will support operations at both The Links and The Executive Course, rotating between the two to ensure consistent guest experience across both courses. The duties of Outside Services include, but are not limited to, the following: Bring carts from cart shelter to cart staging area. Ensure that carts are clean, operating properly and are properly equipped with towels, pencils, score cards, tees, sand/seed mix bottles, etc. Report any repair problems to your supervisor and mechanic. Provide excellent customer service, including greeting and interacting with members/guests, and providing information, directions and/or assistance as appropriate. Transport golf bags from the bag drop area or bag storage room and load onto assigned golf carts. Greet golfers returning from the course, unload golf clubs from carts and assist with transporting and loading into vehicles or returning bags to the storage area as appropriate. Return golf cars to the cart storage area. Remove towels, pencils, score cards, tees, trash, etc., from carts and save reusable items.