About the job

Position Description: The GVR Golf Shop Assistant position plays an integral part in providing an exceptional experience to all guests who visit the property. Controlling communication, coordination, and execution within all areas of GVRs operation are the most important aspects in ensuring a memorable experience for all of our guests. Being aware of your surroundings at all times and proactively addressing the needs of our staff and guests alike is essential to the overall success of our property. Responsibilities include, but not limited to: Execution of daily operations and objectives of the Golf Shop. Greeting each guest properly according to GVR standards, anticipate their needs, and sending them off with a fond farewell. Actively assisting guests with their needs and upselling to achieve high guest satisfaction, as well as monthly merchandise sales goals. Proactively participating in daily Merchandising/Display/Restocking of the Golf Shop. Maintaining GVR presentation, & cleanliness standards of the Golf Shop. Following daily bank and cash handling protocol. Communicating, coordinating, and executing daily tasks within all areas of the Golf Department. Pace of Play Management: Monitor GPS, coordinate with the On-Course Host, and take necessary action to ensure 4-hour, 30-minute pace of play policy is upheld. Maintains an active role in understanding the overall golf op